Why Elara?
We put people first and never compromise on standards.
What makes Elara different?
At Elara, we’re more than just a commercial cleaning and facilities management company, we’re a trusted partner dedicated to creating spotless and welcoming workspaces for every client we serve.
We don’t outsource, we employ
Unlike most cleaning companies, our staff are not freelancers or contractors. We directly employ and invest in local staff to ensure our close-knit team are consistent, accountable and genuinely care about the sites they look after.
We pride ourselves on the strong team culture we have developed through excellent retention built on respect, support, and personal recognition.
We know and value every member of our team. When you work with Elara, you get a committed team you can rely on.
We prioritise higher standards
We set ourselves apart by putting the welfare of our staff first. Where others have failed to provide even the basics; proper equipment, quality products and fair support, we ensure our team has everything they need to do their job well and safely.
By looking after our people, we create a happier, more motivated workforce that delivers consistently higher standards for our clients. When partnering with Elara, you can be confident that we’ll never cut corners or leave a surface untouched.
We have an excellent health & safety record
At Elara, safety is never an afterthought, it’s built into everything we do. Our processes are regularly audited by The Spectra Group and Avetta, where we’ve achieved 98–100% compliance annually, reflecting our consistent efforts and standards.
We also hold ISO qualifications, giving you, our clients, added confidence that every workplace we care for meets the highest levels of health and safety. It’s one more way we deliver peace of mind as your trusted cleaning and facilities management partner.
We’ve been in your shoes
At Elara, we understand the pressures businesses face because we’ve been on that side ourselves.
Before founding Elara, Rebecca managed several large-scale business operations, while Bev led regional teams across the retail sector.
That experience shaped the way we work today. We know first-hand how important it is to have partners who are reliable, responsive, and easy to work with. It’s why we build strong relationships, tailor our services to each site and focus on taking problems away, not adding to them.
We’re flexible and adaptable by design
Every workplace is different, which is why we shape our services around yours.
At Elara, flexibility is built into the way we work. From scaling up during busy periods to adjusting schedules around shift patterns or specialist environments, we adapt to what you need.
Because we employ and support our own local teams, we have the control and consistency to deliver the right service at the right time, keeping standards high without adding stress.
We follow processes, not shortcuts
Behind every service is a process that’s been carefully designed to keep standards high.
At Elara, we’re meticulous, crossing every t and dotting every i from the moment we recruit a new customer or team member onwards.
Our process-driven approach means nothing is left to chance. It’s how we passed our ISO accreditation in record time, and why we can deliver consistently efficient results. By taking care of the detail behind the scenes, we free up time to dedicate our full attention to you.